I was skeptical at first that this site was even real, since there was no charge and all the others Ive seen charge a rather costly fee, but I thought "It couldnt hurt to try it and if they ask for my credit card info Ill just back out." They didnt, so I submitted my question, a concern about my German Shepherd babys recent neuter. I was then surprised, shocked even, that a veterinarian responded within an hour! She gave me very sound advice along with a suggestion to call my regular vet, which Im going to do right away in the morning. I downloaded this app for any future problems that might come up. This is a DOGSEND!